Your information, delivered to your visitors' smartphones. Anywhere.

What is an Info-Point?

A self-contained unit the size of an A4 box-file, containing hardware and software that enables your visitors to easily access your information and heritage interpretation on their smartphones.

Info-Points work by generating a Wi-Fi signal and a private and secure local 'intranet'. Visitors simply connect to the Info-Point Wi-Fi and access your content with their browser – just as if they were browsing the public web. You upload your information to your Info-Point's web site using your browser. It's as easy as posting to social media.

What are the advantages?

Sanitisation and Covid-19 Coronavirus: As the visitor only ever touches their own smartphone, Info-Point avoids the need for sanitisation. Traditional hand-held tour devices and touch-screens may anyway now be a concern for your visitors.

Watch the webinar (1h9m)

Transfer your existing tours/interactives and get these benefits:

  • Self-contained - no internet connection/phone signal/app
  • Compatible with all web-browsing devices, now and in the future
  • Powered by mains, solar, or battery
  • Indoor or outdoor use
  • Suitable for capital grant funding
  • No ongoing cost
  • Avoids data charges for the user (important for overseas visitors who are 'roaming')
  • Only available to visitors while at your location
  • Does not require the user to download or install anything
  • Easy to upload and update the content yourself
  • Can deliver interactive apps and games
  • Can integrate with QR codes, NFC tags, and Beacons
  • Reliable bandwidth and user capacity
  • Networkable across large or complex sites
  • No maintenance
  • Multi-lingual capability
  • Safe for children
  • Physically secure – equipment can be out of sight and reach
  • Digitally secure - no connection to the internet or your IT system
  • Can be operated 24/7
  • Low power consumption
  • Auto-recovery from power or other failures
  • Records visitor statistics for analysis
  • Can leverage revenue and donation income
  • 5-year warranty

Coronavirus webinar

A one hour webinar recorded on 4th August 2020 concerning the sanitisation of digital heritage interpretation equipment and potential replacement by Bring Your Own Device (BYOD) that uses the visitor's own smartphone.


Who is using it?

Major historic and natural heritage organisations such as the National Trust, National Trust for Scotland, Cadw, RSPB, and Canal and River Trust as well as high-profile visitor attractions such as the Tower of London (Historic Royal Palaces) and the Commonwealth War Graves Commission. At the other end of the scale, many historic parish churches, and small independent and volunteer-led museums and visitor centres (see 'Reviews' section for case stories). Professional heritage interpreters are major players in developing innovative content for the info-Point platform and recommending it for appropriate projects. We are always more than happy to provide references, testimonials, and heritage interpreters that are relevant to your project.

Photo: Power requirements

Info-Point consumes the same power as an energy-saving light bulb. It gives your visitors a 24/7 web-browsing experience at any location - without internet connectivity. It can be powered by mains, battery or solar.

What is the visitor experience?

Signage and leaflets are used to alert visitors to the otherwise invisible Info-Point Wi-Fi. The visitor connects to the Wi-Fi just as they would do at home or in a public building.

The visitor opens their normal browser, and goes to your home page. From there they can interact with whatever content you have provided. They are only able to access what is on the Info-Point unit. They can't access the public internet - making it safe for children and secure against misuse.

Once the user moves out of Wi-Fi range, the Info-Point content will no longer be available to them, although any content you have made downloadable can be saved on their device for use later, such as maps, and trails, or leaflets promoting future events.

Photo of Book Interpretation in a Digital Age

Book on digital interpretation

'Interpretation In A Digital Age' explains in plain language the use of mobile digital technology in the context of heritage interpretation. While highlighting the many exciting ideas and opportunities, it avoids the hype and unrealistic expectations that surround new technology, and points out the dangers and pitfalls that practitioners will need to deal with. The book looks at the whole range of available and emerging mobile digital technologies that are relevant to providing today’s heritage visitor experience. It dissects them from a management viewpoint, looking at factors such as cost, risk, and future trends. It is written in simple non-technical language by the two experienced technologists who created the 'Info-Point' visitor information system as a substitute delivery method for heritage sites without internet access, and who have since worked with industry professionals and major heritage organisations to support their needs for reliable digital delivery. The book will not tell you what to do. Its aim is to share the authors' information, knowledge, and experience, in order to give you a solid foundation of understanding so that you can make your own decisions with confidence.