1. Getting Started

Connecting to Info-Point

All Wi-Fi web-browsing devices can use an Info-Point. This video shows you how to get started.

Remember that the steps are:

1. Open your settings and connect to the Info-Point Wi-Fi (no password is needed)

2. Open a browser (such as Chrome, Safari, Internet Explorer, Firefox)

Wait a few seconds, then if your browser does not open at the Info-Point home page, type into the address bar the numbers and dots 10.0.0.1

Troublehooting - Wi-Fi

When connecting to Wi-Fi, some phones automatically open a logon page, known as a 'thin client', which looks like a browser but isn't. Don't hit 'cancel' or it may log you off the Wi-Fi connection. Instead, continue to follow the standard instructions. This video shows you what to do.

Changing your Password

We recommend that you change the password on your Info-Point. This video demonstrates the simple steps involved.
We can get you back into your system if you lose your password, but you will have to send it back to us, so remember to make a note of it in a safe place. 

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